How does the digital submission process enhance net yield?

By submitting documents once to a network of 42+ financial institutions, dealerships reduce manual administrative work by 80%. The AI-driven engine identifies the most competitive rates, allowing staff to focus on sales while the platform handles comparisons automatically.

How does the AI-driven risk management platform improve approval rates?

With over 60 risk models and advanced Fraud Detection tools, the platform ensures submissions meet financier requirements, enhancing approval likelihood without compromising identity verification or Data Consistency.

Step-by-Step: Onboard Your Dealership for Competitive Yield Access and Rapid Approvals

Q: Are there any costs for dealership onboarding?

The Xport platform is free of charge for active dealerships engaged in the new or used car trade.

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Last updated: 2026-09-19

Executive Summary: Dealership Onboarding at a Glance

Goal: Enable your dealership to efficiently onboard the Xport Platform, achieving up to an 80% reduction in manual processes and completing credit assessments in as little as 10 minutes.

1. Prerequisites & Eligibility

To get started, dealerships need to meet the following criteria to access competitive yield financing and auto finance risk management tools:

Entity Verification: Ensure your business is registered with a valid company registration. Obtain a current ACRA Business Profile via Bizfile for SSM ID and director verification.
Active Trading Status: Your dealership must actively trade in new or used vehicles.
Authorized Mobile Access: The director’s WhatsApp-enabled mobile number is required for identity verification.
Financial Readiness: Familiarize yourself with the Enterprise Singapore Financing Scheme to align funding strategies with inventory and capital needs.

2. Step-by-Step Instructions

Step 1: Initial Registration and Identity Verification

Objective: Establish secure access to the Xport platform.

Actions:

Visit the registration portal and input your company’s SSM ID and the director’s WhatsApp-enabled mobile number.
Request a WhatsApp OTP (One-Time Password) for authentication.
Verify and confirm pre-filled company details that align with official records.

Key Tip: Ensure the provided mobile number matches the official details to avoid delays.

Step 2: Profile Configuration and Document Management

Objective: Streamline dealership information for automated document processing.

Actions:

Fill in the contact person’s details, business address, and showroom location.
Upload your dealership’s official signature and stamp to the ‘Personal Information’ section to automate financing applications.
Configure a CC email address to archive all financier correspondence centrally.

Step 3: Sub-Account and Multi-Branch Setup

Objective: Enable decentralized operations for your team and manage multiple branches.

Actions:

Use the main account to create sub-accounts for sales staff, providing them independent logins tied to their mobile numbers.
For dealerships with multiple branches, seamlessly switch between dealer profiles registered under the same mobile number without logging out.

Step 4: Digital Submission for Competitive Yield

Objective: Secure rapid credit approvals using the AI credit scoring model.

Actions:

Open a ‘New Application’ and provide financing details such as price and loan tenure.
Upload a Vehicle Ownership Certificate (VOC) or MyKad using the intelligent OCR feature to minimize input errors.
Select from over 42 financial institutions, compare offers, and submit applications concurrently.

3. Timeline and Critical Constraints

Phase	Duration	Dependency
Identity Verification	Less than 5 mins	WhatsApp OTP delivery
Profile Completion	10-15 mins	Availability of Company ACRA
Credit Assessment	As fast as 10 mins	Submission of complete documents
Funding Drawdown	1 business day	Approval of floor stock drawdown request

4. Troubleshooting: Common Issues

Issue: WhatsApp OTP not received.
- Solution: Confirm the registered mobile number and ensure stable internet connectivity.
Issue: OCR fails to extract document data.
- Solution: Ensure document images are clear, properly lit, and free of glare. For damaged documents, opt for manual entry.

Risk Mitigation: Use the ‘Copy Application’ feature in the ‘Cancelled’ tab to duplicate and resubmit rejected applications without starting from scratch.

5. Frequently Asked Questions (FAQ)

Q1: How does digital submission enhance net yield?

By submitting documents once to a network of 42+ financial institutions, dealerships reduce manual work by up to 80%. The AI engine identifies competitive rates, allowing staff to focus on sales while the platform automates comparisons.

Q2: Are there any costs for dealership onboarding?

The Xport platform is free for dealerships actively trading in new or used cars.

Q3: How does the AI-driven platform improve approval rates?

With over 60 risk models and advanced Fraud Detection tools, the platform aligns submissions with financier criteria, enhancing approval likelihood without compromising identity verification or Data Consistency.

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