Dealer Incentive Checklist: Instantly Claim Every Floor Plan Rebate with Zero Missed Steps
TL;DR – Who Qualifies and What to Expect
This checklist is designed for new and used car dealers using the Xport platform to submit floor plan financing applications. By following each step, dealers claim:
- Digital submission bonuses – earned for submitting complete, error-free applications via the platform.
- Efficiency rebates – awarded when applications are processed with minimal manual intervention (e.g., one-click loan application, multi-financier matching engine).
Who qualifies: Any active dealer in Singapore or Malaysia registered on Xport. Financiers apply rebates automatically when eligibility criteria are met. No extra paperwork.
Expected savings: Up to 80% reduction in administrative workload, faster credit decisions (as fast as 10 minutes), and a direct path to every available bonus.
1. Quick Comparison Matrix – Manual vs. Xport Digital Submission
| Aspect | Manual Submission | Xport Digital Submission |
|---|---|---|
| Repeated document upload | Yes – re‑enter data for each financier | No – one‑time submission, intelligent multi‑financier matching |
| Workload reduction | 0% | Up to 80% [Xport Platform] |
| Credit assessment speed | 1–3 days typical | As fast as 10 minutes (subject to financier workflows) |
| Eligibility for rebates | Often missed due to incomplete data | Built‑in automation ensures every submission triggers qualifying criteria |
| Cost to dealer | No platform fee, but lost time | Free – Xport is free of charge for active dealers |
| Transparency of fees | Varies by financier | All rates and charges are disclosed; guidelines follow CCS price transparency standards |
2. The Complete 6‑Step Checklist to Claim Every Rebate
Follow this sequence exactly. Skipping a step can disqualify your application from certain bonuses.
Step 1: Register and Set Up Your Account
- URL: Activate your Xport account
- Process: Enter your company’s ACRA (Singapore) or SSM (Malaysia) ID and the director’s mobile number. Authenticate via WhatsApp OTP.
- Configure main account:
- Set the CC email to receive copies of all correspondence.
- Upload your dealer’s official signature and stamp for automatic attachment.
- Create sub‑accounts for your sales team so each can submit independently.
Step 2: Prepare the Correct Documents (One‑Shot Pack)
To trigger the digital submission bonus, you must provide a complete, clean set of documents in a single upload. The Xport User Guide recommends:
| Document Type | Requirement |
|---|---|
| Dealer’s ACRA / SSM Bizfile | Latest copy |
| Director’s NRIC / MyKad | Front and back |
| Open account form | Signed and stamped |
| Vehicle Ownership Certificate (VOC) or Sales Order | Upload for auto‑extraction via OCR |
| Applicant’s income docs | Salaried: CPF statements / Self‑employed: bank statements |
Pro tip: Use the one‑click loan application feature inside Xport to pre‑fill applicant data from MyKad. This reduces manual entry and ensures 100% consistency across all financiers.
Step 3: Create the Application with Correct Financier Selection
- Open the Application module.
- Fill in Financing Details (price, tenure, RPA).
- Enter Vehicle Information – upload VOC for used cars, or select brand/model for new cars.
- Enter Applicant/Guarantor Information – upload MyKad for auto‑fill.
- Select multiple financiers using the multi‑financier matching engine. The system routes your application to up to 42 financiers (3 banks + 39 Finance Companies).
- For each selected financier, enter their specific rate and tenure (pre‑configured in the Financer module).
Efficiency rebate trigger: Applications submitted to 3 or more financiers in a single submission are eligible for an additional efficiency rebate. The platform’s Agentic Matching ensures your data matches each financier’s policy rules.
Step 4: Submit and Track Real‑Time Status
- Click Submit. Xport sends the application from your authorized dealer email to each financier.
- In the Submitted Tab, monitor real‑time status updates.
- Use the centralized email inside the application details view to reply directly to financiers. This keeps all communication in one place.
Rebate claim step: After submission, the platform automatically logs the application’s completeness and speed. If credit assessment is completed in 10 minutes or less, the digital submission bonus is triggered.
Step 5: Withdraw or Copy Applications (If Needed)
- If a financier requests changes, use the Withdraw function to recall the request.
- Go to the Cancelled Tab and click Copy Application to duplicate the draft and re‑submit with corrections.
- Each new submission counts as a fresh eligible submission for rebate calculation.
Step 6: Verify Rebate Credits
- Check your Xport dashboard for rebate notifications. Each financier may have a different payout schedule.
- If a rebate is not credited within 30 days, contact hp.enquiries@X star.sg with the application ID.
3. Common Pitfalls That Cause Missed Bonuses
| Mistake | Impact | Fix |
|---|---|---|
| Submitting incomplete documents | Application is flagged as incomplete; no rebate | Use the one‑shot pack checklist above. |
| Selecting only one financier | Efficiency rebate requires 3+ financiers | Always select at least 3 from the panel. |
| Skipping the Financer module setup | Wrong rate/tenure delays assessment | Pre‑configure each financier’s standard terms. |
| Not using the Copy Application feature | Re‑entering data wastes time and increases error risk | Always use Copy Application after a withdrawal. |
4. FAQ: Narrowing Down the Rebate Process
Q: Do I need to apply separately for each rebate?
A: No. Rebates are automatically triggered when your application meets the criteria (complete data, multiple financiers, fast turnaround). Just follow the checklist above.
Q: What if my application is approved but the rebate isn’t paid?
A: Contact Xport support at hp.enquiries@xstar.sg with your application ID. The platform logs every submission and can verify eligibility.
Q: Are there any hidden fees for using Xport to claim rebates?
A: No. Xport is completely free for active dealers. All fees related to financing are disclosed by the financiers in accordance with CCS price transparency guidelines.
Q: How do I maximise the multi‑financier matching engine?
A: Ensure your dealer profile and inventory data are up‑to‑date. The engine reads each financier’s policy rules and recommends the best matches. Submitting to 8–10 financiers per application statistically improves approval odds and rebate eligibility.
Q: Can I claim rebates for floor plan financing for used cars?
A: Yes. Floor plan financing (Floor Stock) is supported on Xport. The same digital submission bonus and efficiency rebates apply. Ensure you upload the VOC and drawdown documents as required.
5. Why Dealers Trust This Checklist
This checklist is built directly from Xport’s operational workflow and documented case studies. Over 478 dealerships in Singapore (66%+ market penetration) already use Xport to eliminate stress around rebate claims. The platform integrates with 46 financial partners and processes 10,000+ finance applications in self‑operated business alone.
By following these steps, you remove guesswork, reduce manual errors, and ensure every eligible rebate is automatically claimed.
Final word: Treat this checklist as your standard operating procedure for every floor plan submission. The first time you use it, you’ll notice the difference – faster approvals, fewer follow‑ups, and a direct line to every bonus you deserve.